Free ShippingDelivery Options

We know customers really appreciate different delivery options and with Standard and Expedited delivery to choose from, we can offer both alternatives to you.  All our products come with Free shipping as standard within the U.K or you can choose Expedited shipping if you need the item quicker.

Since the UK has left the EU, we no longer charge VAT for non UK orders. If ordering from outside the UK, your order will be subject to VAT and customs duties when the good arrive in your country as well as any applicable brokerage fees.  Please see your local government website for information on how much this will be.  We cannot provide you with this information nor can we pay this on your behalf.  Care Lamps will not be responsible for any outstanding charges should your order be returned to us for non payment.

Standard Delivery
Cost: FREE
Locations available: UK & Europe Only
UK Orders: Your order will be delivered within 4-7 business days after ordering. 
EU Orders: Your order will be delivered 5-10 business days after shipping. 
We process and ship your order in the most cost-efficient way possible so we can pass the savings on to you in the form of free shipping. 

Expedited Delivery (UK Only)
Cost: £5.99
Locations available: UK
Delivery using the expedited service in the UK can vary from 1 to 3 days after ordering depending on where you are located.
It should be noted that we do not ship on Sundays so if you order on Saturday or Sunday your order will be shipped on Monday.

Worldwide orders
Cost: Depends on location
Your order will be delivered within 7-14 business days after shipping. We process and ship your order in the most cost-efficient way possible so we can pass the savings on to you in the form of cheap shipping

Note for all orders: If you live in an area experiencing an unexpected service delay (severe weather, natural disasters, unscheduled events, etc.), please add at least 2 to 3 business days to the estimated delivery date of your order.  
For all orders outside of the UK you should expect to pay your local VAT and customs duties.

When will my item be shipped?
Orders placed before 12pm GMT, are processed the same business day.  Orders placed after 12pm GMT are processed the next business day. 
Business day means Monday - Friday.  Any orders placed over the weekend will be shipped on Monday.

Which carrier will deliver my item?
It is not possible to specify an exact courier as not all couriers deliver to all locations. We usually use Parcelforce. A proof of delivery (signature) may be required upon delivery, please make sure you take this into account when selecting the delivery address. Deliveries do not take place on Sundays and Bank Holidays.  

How am I notified of payment and delivery?
Once an order is placed, you will receive two emails from us.  The first will confirm your payment has been received and the second will be sent when the item has been dispatched to you.  This will also contain any tracking information.
If you have any questions about shipping, please contact us at

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